Helix Privacy Policy
Effective Date: 04.04.25
At Helix, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, website, and Facebook ads.
1. Information We Collect
When you interact with our Facebook ads, website, or contact us, we may collect:
✅ Personal Information – Name, phone number, email address, and property details.
✅ Communication Data – Messages, inquiries, and feedback you provide.
✅ Technical Data – IP address, device type, and browsing activity when visiting our site.
✅ Marketing Preferences – Your engagement with our ads and communications.
2. How We Use Your Information
We use your data to:
✔ Provide property sale offers and related services.
✔ Respond to your inquiries and requests.
✔ Improve our website, services, and marketing efforts.
✔ Send updates, offers, and follow-ups (with your consent).
3. How We Share Your Data
We do not sell your personal data. However, we may share it with:
Trusted service providers (e.g., CRM, email marketing platforms).
Legal authorities, if required by law.
Business partners assisting in property transactions.
4. Facebook & Third-Party Data Usage
By interacting with our ads, Facebook may collect data in line with its own privacy policies. We may use Facebook Pixel and similar tools for advertising insights and remarketing.
5. Your Rights & Choices
✅ Request access to your personal data.
✅ Request corrections or deletion of your data.
✅ Opt-out of marketing communications anytime.
To exercise your rights, email us at admin@helixproperty.co.uk
6. Data Security & Retention
We take security seriously and use encryption and secure servers to protect your information. We retain your data only as long as necessary for legal and business purposes.
7. Updates to This Policy
We may update this Privacy Policy to reflect changes in regulations or our practices. The latest version will always be available on our website.
8. Contact Us
For questions about this policy, reach out to us at:
admin@helixproperty.co.uk
Falkirk – Polmont